1. Introduction
The Dream Room, located in Adelaide, South Australia, is committed to protecting the privacy of your personal information. This policy sets out how we manage your personal information in accordance with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
By using our website, products, or services, you agree to the terms of this Privacy Policy.
2. What is Personal Information?
Personal Information is information or an opinion that identifies you as an individual or from which your identity can be reasonably ascertained.
3. Collection of Personal Information
We only collect personal information that is reasonably necessary for us to carry out our functions and activities.
The kinds of personal information we may collect include:
- Identity Data: Your name, title, date of birth, or company name.
- Contact Data: Email address, mailing address, billing address, and phone number.
- Financial Data: Payment details (though typically processed securely by third-party payment gateways, not stored by us).
- Technical Data: Information about your device, browser type, IP address, and how you use our website (via cookies and analytics).
- Inquiry Data: Information you provide when contacting us with a query, complaint, or request for a quote.
How we collect your personal information:
- Directly from you: When you fill out a form on our website (e.g., contact form, subscription form, purchase checkout), communicate with us via email, phone, or in-person.
- From third parties: We may receive information from our business partners, social media platforms, or analytics providers.
- Automatically via the website: Through technologies like cookies and server logs as you browse our site.
4. Purpose of Collection and Use
We collect, hold, use, and disclose your personal information for the following primary purposes:
- To provide our services, products, or information to you.
- To process transactions and manage billing.
- To communicate with you regarding your inquiries, orders, or service requests.
- To operate, protect, improve, and customise your experience on our website.
- For internal record keeping, administrative purposes, and meeting legal obligations.
- For direct marketing purposes (see section 5).
5. Direct Marketing
We may use your personal information to send you marketing and promotional material that we believe may be of interest to you, in accordance with applicable laws like the Spam Act 2003 (Cth).
- You may opt-out of receiving marketing communications at any time by following the ‘unsubscribe’ link in the email or by contacting us using the details below.
6. Disclosure of Personal Information
We may disclose your personal information to:
- Third-party service providers who assist us with our business operations (e.g., website hosting, payment processing, data analytics, IT support).
- Law enforcement or government authorities where required or authorised by Australian law.
- A purchaser or potential purchaser of our business or assets (or their advisers) in South Australia or elsewhere.
We take reasonable steps to ensure that third-party recipients of your personal information comply with the APPs.
7. Security and Data Quality
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing security measures like password protection, firewalls, and secure server environments
We will also take reasonable steps to destroy or permanently de-identify personal information when it is no longer required for any purpose for which it was collected.10. Cookies and Website Analytics
Our website uses ‘cookies’ and other tracking technologies to enhance your user experience, analyse website traffic, and deliver personalised content. A cookie is a small file that our website stores on your device.
- You can choose to set your browser to refuse cookies, but some parts of our website may not function properly as a result.
8. Policy Updates
We may update this Privacy Policy from time to time by publishing the new version on our website. The most current version will always be available on this page.